Privacy Policy
Last updated: October 3, 2026
RYNOUELA LLC ("Rynouela", "we", "us", "our") operates this store and website, including all related information, content, features, tools, products and services (the "Services"). The Services are powered by Shopify. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to your personal information.
Personal Information We Collect or Process
Depending on how you interact with the Services, we may collect: contact details (name, address, billing and shipping address, phone number, email address); financial information (payment card details, transaction and payment confirmation details); account information (username, password, preferences); transaction information (items you view, add to your cart, purchase, return or exchange); communications with us (for example customer support requests); device information (browser, network connection, IP address and other identifiers); and usage information (how and when you interact with the Services).
Sources of Personal Information
We collect personal information directly from you, automatically through the Services (including through cookies and similar technologies), from our service providers, and from our partners or other third parties.
How We Use Your Personal Information
- Provide, tailor and improve the Services: to process payments, fulfil and ship orders, handle returns and exchanges, manage your account, send order-related notifications and personalise your shopping experience.
- Marketing and advertising: to send promotional communications by email, text message or post, and to show you online advertising based on your activity.
- Security and fraud prevention: to authenticate accounts, provide secure payments and detect, investigate or prevent fraudulent, illegal or malicious activity.
- Communicating with you: to provide customer support and maintain our relationship with you.
- Legal reasons: to comply with applicable law, respond to valid legal requests and enforce our terms and policies.
How We Disclose Personal Information
We may disclose personal information to Shopify and to vendors who perform services on our behalf (IT, payment processing, analytics, customer support, cloud storage, fulfilment and shipping); to business and marketing partners for advertising (you can opt out here); when you ask us or consent to share information with third parties; within our corporate group; and in connection with a business transaction or to comply with legal obligations, enforce our terms and protect our rights and those of our users.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Cookies
We use cookies and similar technologies to run the store, remember your preferences, analyse traffic and personalise advertising. You can accept or decline non-essential cookies in our cookie banner, and change your browser settings at any time.
Third-Party Websites and Links
The Services may link to websites or platforms operated by third parties. We are not responsible for their privacy or security practices; please review their policies.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority. If you believe a child has provided us with personal information, contact us and we will delete it. We do not knowingly "sell" or "share" personal information of individuals under 16.
Security and Retention
No security measures are perfect. We keep personal information for as long as needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have the right to access, delete, correct or port your personal information, and to opt out of the sale or sharing of your personal information for targeted advertising (opt out here). We honour the Global Privacy Control signal where required. You can unsubscribe from marketing emails at any time using the link in our emails. If you live in the UK or European Economic Area, you may also object to or restrict processing and withdraw your consent at any time. We will not discriminate against you for exercising your rights, and we may need to verify your identity before responding.
Complaints
If you have a complaint about how we process your personal information, please contact us. Depending on where you live, you may also lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store and process your personal information outside the country you live in. Transfers out of the EEA or the UK rely on recognised mechanisms such as the European Commission's Standard Contractual Clauses, unless the destination provides an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date.
Contact
For any question about this Privacy Policy or to exercise your rights, contact us:
Company Name: RYNOUELA LLC
Address: 17th & Central Executive Suites, 1623 Central Ave, Cheyenne, WY 82001, United States
Email: contact@rynouela.com
For the purpose of applicable data protection laws, RYNOUELA LLC is the data controller of your personal information.